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Last Updated: 11/20/21

Job Description

Lake of Isles in North Stonington, CT is excited to announce the exceptional career opportunity of Director of Golf. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Please apply by clicking on the link below!

Key Responsibilities of the Director of Golf: • Oversees golf operations including; tournaments, rules, tee sheet activity, merchandise inventory, range operations, bag storage, player service operations, golf instruction programs, cart fleet, and locker room.
• Ensures that associates provide a high level of service and creates a service oriented atmosphere that promotes the game of golf and meets the needs of the members.
• Implements policies and procedures for the golf department including; compliance of all company standards relating to quality of products and services. Prepares work schedules and assigns associates areas of responsibility.
• Works effectively and in cooperation with the Golf and Tournament Chairs and Committees. Attends all meetings as required.
• Works closely with the Superintendent, Membership Director, Accounting Manager, Food and Beverage Manager and Banquet Sales Manager. Ensures timely communication and maintains a good working relationship.
• Supports marketing programs to promote the facility’s services to potential customers.
• Maintains and/or increases group golf sales results, including number of rounds and average rate.
• Monitors all retail and merchandise related activities including; all receiving, pricing, open-to-buy management and maintains sound inventory practices as necessary.
• Manages golf department team members including but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
• Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
• Ensures all Human Resources procedures and policies are followed. Implements Troon personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Responsible for interviewing, hiring, training, planning, assigning and directing work, evaluating performance, rewarding and disciplining associates. Addresses complaints and resolves problems.
• Prepares golf department annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts across all revenue and expense categories.
• Monitors golf department monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary across all revenue and expense categories.
• Provide golf instruction through lessons and clinics to members and guests.
• Incorporates safe work practices in job performance.
• Maintains membership with the PGA and/or other professional associations. Attends professional and industry workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility’s physical assets and each individual facility.
Minimum Qualifications for the Director of Golf: • Bachelor’s Degree; 4-6 years’ experience and/or the equivalent in experience and training in private golf club operations.
Other Qualifications:
• Class A PGA Member or similar qualification is strongly preferred.
• Possesses strong leadership and hospitality skills. • Experience with computerized POS and tee time system. Knowledge of Microsoft Office applications.



Company Details

Scottsdale, Arizona, United States
Strategic solutions for today’s golf businesses. Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We provide services to 595+ locations and 645+ golf courses, while also managing various amenities, such as tennis, aquatics, fitness, food & beverage, lodging and more. We have grown our company by listenin...