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(Archived) Manager, Retail Training

Last Updated: 6/29/22

Job Description

Who We Are Today

TravisMathew is now a leading innovator in lifestyle and performance apparel. Using best-in-class fabrications and designs, we are pushing forward a growing market trend towards casualization. For us, comfort comes first. Every TravisMathew product is created with attention to detail, designed to deliver the perfect fit and soft, lightweight feel. By offering hundreds of varied, unique deigns across monthly new product releases, we are establishing a new standard for the young professional. We want to elevate your look with details, subtleties, and craftmanship that will get you noticed … but without flash or pretension. As an aspirational brand, TravisMathew prides itself on being approachable. Anyone and everyone can look great – and feel great – in TravisMathew. We’re throwing a party and you’re invited.

Where We Are Going

At TravisMathew we don’t just dream big, we plan big. Our goal is to become the top premium menswear brand in the United States with a global presence, while keeping our employees and customers at the forefront of all we do. We believe that a winning office culture will include opportunities for new leaders, a fun work environment, and cultivating an ideal work / life balance for our employees. We are committed to celebrating and achieving diversity in all facets of our business. Additionally, TravisMathew is focused on the development of sustainable practices, challenging ourselves to discover innovations in design, production and technology.

JOB OVERVIEW

The Manager, Retail Training is responsible for leading a learning and development strategy, vision, and action plan to implement instructional material, learning content and training initiatives across the retail division.

ROLES AND RESPONSIBILITIES

  • Lead the development and implementation of retail policies and procedures
  • Lead the development and execution of retail training initiatives and programs
  • Lead the creation of content and curriculum designed to enhance the learning process
  • Develop and maintain feedback and evaluation processes / tools to measure training effectiveness
  • Conduct regular retail needs assessments, identifying skill or knowledge gaps
  • Serve as a strategic liaison, identifying opportunities to leverage retail training programs across the organization
  • Plan and execute annual retail field management meetings / training conferences alongside Retail Operations Manager
  • Manage retail training team (i.e., District Trainers) and provide support and guidance to Training Store Managers
  • Conduct instructional research and maintain up to date knowledge on industry standards and processes

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Proficient in Microsoft Applications (i.e., Excel, PowerPoint, Word)
  • Knowledge of principles, methods and techniques used in the design and delivery of effective learning and development solutions
  • Knowledge of learning management systems preferred
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders
  • Strong written and verbal communication skills with ability to convey strategies and information at all levels of the organization
  • Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining a clear sense of priorities for self and team

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in Human Resources, Learning / Development, Project Management, or related field
  • Minimum 5 years of experience in curriculum development and training delivery
  • Minimum 3 years of leadership experience

TravisMathew is an Equal Employment Opportunity

#LI-AW1

Company Details

Carlsbad, California, United States
Our Brand Callaway was founded on the bold principle of creating demonstrably superior and pleasingly different golf products. That approach, coupled with a commitment to doing work we are proud of, has catapulted the company to a global leader in golf equipment and services. Creating innovative, high-performance golf equipment is a perpetual challenge. It demands a relentless commitment to be th...