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Membership Director in Blacksburg, VA at Virginia Tech Club

ClubCorp

ClubCorp

Last Updated: 11/24/21

Job Description

Membership Director

Brand new private club, coming to Blacksburg Virginia! This Club will be constructed in Lane Stadium on the Virginia Tech campus and will open at the start of the football season. Our stadium club gives alumni, owners, faculty, and fans a place to celebrate and support their sports team or university. It’s a year-round facility for dining, meetings, civic, social, and educational events. The team is actively seeking to bring on a Membership Director, who is the face of the club and responsible for sourcing and enrolling new Members. They also nurture relationships with existing Members so they will invite their friends and colleagues to join. Thrive in a community environment where you get to know the Members you serve and build important connections throughout your club’s community. The ideal candidate is a dynamic and focused leader, full of energy and creativity, with strong written and verbal communication skills. If you are a sales Rockstar who is proactive and creative in lead generation, well connected in the industry, savvy when it comes to marketing strategies & social media, and have a passion for creating long-lasting memories for members and guests, this is a great opportunity for you.

Maximize membership sales through recruitment and facilitation of new Members, referrals, and assisting in decreasing Member attrition. This is accomplished through sales execution and attaining or exceeding the annual budget revenue goals for membership.

Primary Objectives to achieve membership department goals, as applicable:

  • Dues Added
  • Initiation Fee
  • Net Member Growth
  • Member Retention
  • Net Dues
  • Manage Contra and Membership Expenses
  • All New Members attend a New Member Orientation
  • Connect Members to the Club, Employee Partners, and other Members
  • Touch every Member that is resigning at the Club (options - depend on size of Club)
  • Resell the Club through relationships and discussion

Essential Duties and Responsibilities:

  • Responsible for achievement of Membership Departments sales plan, goals, and objectives following all guidelines, policies, and procedures
  • Responsible for generating enough prospect inventory to support the Clubs sales plan and the maintenance of prospect database in accordance with standards utilizing the appropriate CRM system
  • Responsibility for execution of follow up with new Members through a 30/60/90-day Campaign resulting in Member Referral
  • Responsible for the formation and function of a Membership Committee whose purpose is geared towards the generation of prospects and new Members. Additionally, will assist with connecting new Members to the membership at large
  • Represents the Club in community activities and organizations to provide community awareness of the Club and to develop sources for prospective Club Members
  • Prepare and attend all weekly sales meeting with GM
  • Collaborate with VP of Membership and Marketing Manager to develop annual/quarterly game plan to generate quality leads through strategy and pricing

Additional Responsibilities:

  • Promote the Club to the local community by attending Member functions, sponsoring community events, representing Club within community organizations
  • Implementation of Club Member Retention plan (options - depend on size of Club)
  • Develop process and execute the New Member Orientation strategy
  • Maintain communication with peers by attending weekly department head and sales meetings
  • Implement and support all company initiatives and programs as requested

Qualifications:

  • 4-year college degree preferred and 2 - 3 years of related experience in sales preferably fundraising/hospitality/service industry, or equivalent combination of education and experience
  • Undergraduate degree in business, marketing, public relations, communications, or Hotel and Restaurant Management preferred
  • Strong sales skills required
  • Knowledge of golf preferred
  • Sales training preferred
  • Proficient in computer software including Microsoft Office Suite and CRM
  • Solid time management, organization, and prioritization skills; ability to work independently
  • Excellent customer service orientation and focus on customer satisfaction required
  • Strong leadership and people skills, plus the ability to build and foster a team environment desired



Company Details

Dallas, Texas, United States
ClubCorp is a  dynamic lifestyle company that brings people together through extraordinary experiences, impeccable service and opportunities to build meaningful relationships. As the largest owner and operator of private clubs, they take pride in creating vibrant communities where everyone is welcome and every day is a celebration at more than 200 golf and country clubs, city clubs and stadiu...