Asst. Director of Food & Beverage in Ponte Vedra Beach, FL at Serenata Beach Club
ClubCorp
Ponte Vedra Beach, Florida, United States
Job Description
Day to Day:
• Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, maintenance.
• Complete scheduled inventories and ensure proper administration processes are followed.
• Responsible for Front of house scheduling and ensure that they meet budgeted labor targets
• Work with the Member committees to develop and implement Member activities and events.
• Communicate with Members on both group and individual basis to ensure the Club is exceeding their expectations.
• Collaborate with the Food and Beverage team to create and implement new ideas
• Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.
• Implement and effectively execute specific training programs timely and consistently to ensure Club staff is providing Members with quality service and product.
• Partner with fellow Employees to provide the 3 Steps of Service (warm welcomes, magic moments, and fond farewells) to all Members/guests.
• Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management.
• Executes all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with Club standards.
• Ensures that daily walkthroughs are being conducted in all Front of House areas
About you:
• 3 + years in Club management or related field in Food & Beverage Industry.
• Bachelor's Degree preferred.
• Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
• Deals with highly confidential material (i.e. Member/Employee Data).
• Service STAR Training, Alcohol Management.
• Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
• Professional indoor office/Club environment.
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ClubCorp is an Equal Employment Opportunity Employer / ClubCorp participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club.