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Custom Fit Specialist (212674)

American Golf

Last Updated: 12/21/20

Job Description

American Golf is Europe's largest golf retailer with 99 stores across the UK and Ireland. As a custom fit specialist working for american golf it's all about helping customers' improve their game through the provision of exceptional customer experience, fitting expertise and product knowledge.

What to expect:

As a Custom Fit Specialist you will be working 42.5 hours per week on a shift rota basis during our store opening hours. Flexibility with your working hours would be required so you are available to support the team during the busiest and key trading times for the Store.

Your role will include:

  • Offer specialist advice through customer consultations using product knowledge, recommend products and services to meet customer requirements.
  • Create a unique and best in class experience in the bay, generating excitement for every opportunity
  • Net utilisation, owning the bay providing specialist advise and recommendations to customers
  • Own Anthill platform utilising it to full capacity and managing all leads
  • Generate new leads daily in line with agreed standards
  • Perform, coach and train in custom fitting to ensure the team can deliver custom fits to the standard required.
  • Perform and support the team in re-gripping and basic club repairs (where applicable).
  • Own the fitting bay - ensuring the fitting bays are tidy and professionally presented at all times.
  • Driving product purchase frequency through valued relationships and repeat custom.
  • Ensure up to date product and market knowledge is shared with customers and store team


Successful candidates will have previous experience in a custom fit role and sales driven environment and a real passion for delivering great customer service, be hard working and enthusiastic!

What's in it for you?

  • A competitive salary with commission and bonus earning potential
  • 29 days holiday (inclusive of bank holidays) and a holiday purchase scheme
  • An extra day off to celebrate your birthday!
  • Staff discount up to 33%
  • Company incentives
  • Staff uniform

So, if you want a challenging and rewarding role at the cutting edge of sports retail then click below to apply!

Company Details

American Golf

Warrington, England, United Kingdom

About American Golf Europe's largest golf retailer. We have over 100 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls,...